AIFE®
AIFE® Interactive demos
Technical service and support

Telemedicine appointment centre

Turn appointments, patients and follow-up into a visible, prioritised and actionable operation.

clinic Service desk Simulated data
SLA met
89% -4% · vs. reference
Active queue
12 -3% · vs. reference
Average time
30 min -5% · vs. reference
High priority
7 +0% · vs. reference
01
Before

Fragmented information

Decisions about appointments, patients and follow-up arrive late and depend on manual checks.

02
AIFE®

A single operating view

The system connects data, rules, owners and exceptions in real time.

03
After

Earlier decisions

The team knows what to do, why, and the impact before confirming it.

Technical service and support

Live operation

Click any element to see what sits behind it.

Stableupdated now
60waiting22 minaverage time
Urgent13
Priority8
Scheduled5
Simulated data updated in real time
Technical service and support

Clinical priority

63Clinical priority+9%
Technical service and support

Available capacity

Resource 186%
Resource 2107%
Resource 344%
Resource 491%
Resource 582%
Technical service and support

Waiting time

Resource 1104%
Resource 2107%
Resource 370%
Resource 453%
Resource 590%
Technical service and support

Protocols

Low86%
Medium11%
High78%
Decision trail

What is happening now

  1. The system recalculated prioritiesJust now
  2. The critical commitment was protected18 min
  3. Owner notified automatically26 min