SLA met
97%
+5% · vs. reference
Technical service and support
Energy Service Dispatch
Turn customers, orders and field teams into a visible, prioritised and actionable operation.
Active queue
51
-6% · vs. reference
Average time
22 min
+4% · vs. reference
High priority
1
+6% · vs. reference
Before
Fragmented information
Decisions about customers, orders and field teams arrive late and depend on manual checks.
AIFE®
A single operating view
The system connects data, rules, owners and exceptions in real time.
After
Earlier decisions
The team knows what to do, why, and the impact before confirming it.
Technical service and support
Live operation
Click any element to see what sits behind it.
Stableupdated now
11waiting20 minaverage time
Technical service and support
Alerts
Technical service and support
Forecast
21Forecast+12%
Technical service and support
Sustainability
Technical service and support
Service
48Service+15%
Decision trail
What is happening now
- The system recalculated prioritiesJust now
- The critical commitment was protected17 min
- Owner notified automatically31 min