SLA met
90%
+11% · vs. reference
Service and capacity
Social services caseboard
Turn reports, cases and districts into a visible, prioritised and actionable operation.
Active queue
34
+8% · vs. reference
Average time
22 min
+10% · vs. reference
High priority
2
+6% · vs. reference
Before
Fragmented information
Decisions about reports, cases and districts arrive late and depend on manual checks.
AIFE®
A single operating view
The system connects data, rules, owners and exceptions in real time.
After
Earlier decisions
The team knows what to do, why, and the impact before confirming it.
Service and capacity
Live operation
Click any element to see what sits behind it.
Stableupdated now
Service and capacity
Documents
Service and capacity
Citizen voice
Speed96
Clarity68
Trust65
“The system tells me what is happening and what to do without chasing information.”
Service and capacity
Risk and controls
Service and capacity
Next best action
Decision trail
What is happening now
- The system recalculated prioritiesJust now
- The critical commitment was protected15 min
- Owner notified automatically41 min