Administration and processes

Returns decision engine

Turn orders, parcels and customers into a visible, prioritised and actionable operation.

e-commerce Document workflow Simulated data

First Pass Yield

96% +4% · vs. reference

Held lots

3 -1% · vs. reference

Defects / thousand

14 +0% · vs. reference

Compliant checks

96% +0% · vs. reference

Before

Fragmented information

Decisions about orders, parcels and customers arrive late and depend on manual checks.

AIFE®

The system connects data, rules, owners and exceptions in real time.

After

The team knows what to do, why, and the impact before confirming it.

Administration and processes

Click any element to see what sits behind it.

Stableupdated now

ImpactProbability

Preventive1 open

Detective8 open

Corrective2 open

Decision lab

Exposure109% Controls91% Incidents98%

Store Act on today’s exceptions

The same data is presented differently depending on who has to make the decision.

Administration and processes

75Promotions+3%

Administration and processes

Administration and processes

30Demand+14%

Administration and processes

92%Conversion+14%

Decision trail